Privacy Policy

Hi, welcome to Yaje's Privacy Policy. We are a company that seeks to help in the development of local tourism, connecting service providers and consumers.

We understand that your personal data is important and we respect your right to privacy. Therefore, we created this document to explain, in a clear, objective and transparent way, for what purposes your personal data are used and how they are shared.

If you have any questions or are interested in talking to us about any issue related to your personal data, please feel free to contact our team through support@yaje.com.br.

For the provision of our services and use of our platform, the following personal data may be collected:

Registration data, such as full name, Passport, email and telephone number;
Contact details such as postal address for credit card payments;
Data on the services offered by each partner;
Site navigation information.

Who do we share your data with?

For the provision of services, your personal data may be shared with:

Partners and tourism service providers responsible for tours, experiences and other tourism services offered on our platform;
Payment gateway responsible for processing card, boleto payments;
Competent judicial, administrative or governmental authorities, whenever there is a legal determination, application, requisition or court order;
Automatically, in the event of a change in our corporate structure, such as in the case of a merger, acquisition or incorporation.

Wherever we deem necessary, we will ask for your consent, and we will take care to ensure that you are free to refuse or withdraw consent without any hindrance.

If you have any questions or would like to receive more information about what data we use, or what processes your data is involved in, please feel free to ask us through our Support Center suporte@yaje.com.br.

Security of your data

We at Yaje guarantee that we take care of your data through appropriate technical and operational measures and we strive for the same level of excellence as our partners, but it is important to stress that no system is completely secure. All personal data provided to our website are stored in a reserved database, with access restricted to authorized persons, who are obliged, by contract, to maintain the confidentiality of the information and not to use it inappropriately.

It is very important that you know that the security of your data is also your role. Therefore, we recommend that you always adopt the following precautions:

Use secure equipment and connections, web browsers, operating systems and updated antivirus;
Keep your personal information up to date with us, it will be essential to confirm your identity if you request any information or document remotely, or if it is necessary to contact you;
Our platform may contain links to other applications, external websites, partners and/or sponsors, which may have different privacy policies from ours, and are therefore subject to their own data collection and use practices.

Doubts and clarifications

If even after carefully reading this document, you still have questions or need any clarification, we are available through our Call Center, suporte@yaje.com.br.